What to do
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Key facts
Before you go
Avoid
- Using a lookalike DBD site or a link supplied only by the seller.
- Accepting a similar company name when the registration number or location differs.
- Treating a certificate screenshot as a validated signed document.
- Assuming registration proves the chat account, recipient, product or delivery.
Detailed explanation5 short sections
Collect the seller's exact legal details
Before sending money, ask for the Thai juristic-person name and registration number exactly as the seller claims them. Save the website or profile being used, the item or service offered, the payment instructions and the displayed recipient name. These details belong to separate checks and should not be collapsed into one impression of legitimacy.
A trading name, social-media handle or English transliteration may not uniquely identify the legal entity. If the seller will not provide an exact name or number, the DBD register cannot resolve that gap for you. Do not choose the closest-looking result and call it a match.
Search the official DBD register
Open DBD DataWarehouse+ on the official dbd.go.th domain and search by the exact juristic-person name or registration identifier. DBD warns about impersonating and fake DBD sites, so do not rely on a search advertisement, a lookalike domain or a link supplied only by the seller.
Compare the returned legal name, registration number, status and location with what the seller gave you. A similar name in another province, a different number or an inconsistent status is not an exact match. Keep the result unresolved until the discrepancy is explained through reliable evidence.
Validate the certificate separately
If the seller supplies a DBD certificate, use DBD's official e-certificate service to validate the exact reference or signed PDF. Do not treat a screenshot, cropped logo or copied certificate text as equivalent to a successful official validation.
Certificate validation answers whether that certificate can be validated through the DBD service. It does not prove that the messaging account belongs to the entity, that the person contacting you controls the company, or that the payment destination is authorized for the transaction.
Match the payment recipient independently
Compare the named recipient or account information with the contracting party before paying. A DBD record does not connect an unrelated personal account, chat profile, telephone number or payment link to the registered juristic person. Ask the company through an independently located official channel when the names do not align.
Do not let urgency, a small first payment or a claimed last-minute discount replace the identity match. If details change during the conversation, stop and repeat the check. This guide cannot establish beneficial ownership, authority over an account or who is operating a messaging profile.
Understand what registration cannot prove
A registered company may exist without the proposed offer being genuine. Registration does not guarantee honesty, solvency, product quality, stock, delivery, refund handling, licensing for another regulated activity or the safety of a transaction. It also does not show that the person asking for payment represents the registered entity.
If money has already been sent in a suspected online scam, use the separate urgent scam-response guide instead of repeating a company search. An ordinary completed-purchase problem may belong with the consumer-protection route. Neither path guarantees recovery or a particular outcome.
Evidence
Sources
2 dated records support the material facts on this page.
- DBD DataWarehouse+ (opens in a new tab)
Department of Business Development, Ministry of Commerceofficial governmentChecked
- DBD Business Registration Certificate, English Version (opens in a new tab)
Department of Business Development, Ministry of Commerceofficial governmentChecked